Slight variations are natural and expected. If you are getting your products during summer or winter, these variations may be greater than during milder temperatures.
Not to worry! Here’s how you can take care of your products in 3 easy steps
- Check your cream products. If they seem more liquid than usual or sloshy, shake the tub or stir the product (like SHAVE and FEET) by removing the lid, stirring vigorously and replace lid.
- Let all other products sit to resolve any separation or viscosity issues.
- Get to room temp if needed.
Too soft? – Place in an air conditioned or cool environment.
Too hard? – Place in a room temperature environment.